In their book ‘Nudge’, Thaler and Sunstein are among the first to set out the arguments for using behavioural insights to change (‘nudge’) people’s behaviour. By changing the context of a decision, they argue it is possible to reduce unhealthy or undesirable decisions. Their main arguments stem from making sure that choices are presented in […]
Tag Archives: communication
What can you learn from ‘What Every BODY is Saying’ by Joe Navarro (2008, 250 pages)
posted by Max
Joe Navarro, a former FBI interrogator deftly takes the reader through the basic mechanics of reading body language. I feel that this is essential reading for leaders and consultants as the tips and guidance will help develop your EQ. Key insights include establishing a baseline first, as this then allows you to see how your […]
What you could learn from ‘Yes! 50 Secrets from the Science of Persuasion’ by Noah Goldstein (2007, 232 pages)
posted by Max
Noah Goldstein consolidates hundreds of research articles and condenses them into 50 secrets of persuasion. Each ‘secret’ is told in a very compelling and digestible way. The writing is concise, with supporting evidence and examples. One of the key insights is the six universal principles of social influence (reciprocity, authority, commitment/consistency, scarcity, liking and social […]