Leadership hack 023 – setting team norms

Posted by Max on July 27, 2018 in Book reviews, leadership | Leave a comment

Consistency has been shown again and again to be an important facet of leadership (see Google’s Project Oxygen and the CEO Next Door).

Agreeing on a set of team norms can have several potential advantages:

• Consistency
• aa

Here are some norms my teams have created in the past:

• The customer is always right, everyone else brings data
• Be prepared.  Bew prepared for meetings, be prepared for

However, there is potential pitfall.  If the whole team is not involved in setting the norms, then they