Leadership hack 023 – setting team norms
Consistency has been shown again and again to be an important facet of leadership (see Google’s Project Oxygen and the CEO Next Door).
Agreeing on a set of team norms can have several potential advantages:
Here are some norms my teams have created in the past:
- The customer is always right, everyone else brings data
- Be prepared. Bew prepared for meetings, be prepared for
However, there is potential pitfall. If the whole team is not involved in setting the norms, then they