Category Archives: leadership

October 18

Brutal feedback is how you grow

From the military into Product, part 3 In Part 1 and Part 2, I outlined two key lesson that I have manage to carry forward from my time in the military to my roles in Product. Servant leadership is not sacrificial leadership No one is going to die in Product (for the most part) In […]

May 24

What you could learn from ‘Drive’ by Daniel Pink (2009, 208 pages)

    You can buy ‘Drive’ here on Amazon UK (all proceeds go to site upkeep and any extra go to veteran charities).

December 28

How to scale (5 of 5) – culture

In my last few posts I have discussed how successful scale-ups grow, and the fundamental components structure, process and architecture. In my final post, I look at possibly the most important aspect of company performance – culture.   Great culture means that you need less bureaucracy and control measures to protect your customers and your company.  […]

November 28

Leadership hack – what does a Chief Product Officer do?

In this post, I want to share my thoughts on what a Chief Product Officer/Head of Product does.  Recently I moderated a ScaleUp Heros panel discussion in the role of  Head of Product (you can find it on LinkedIn, Medium and  Facebook).  The host Ryan Foland and exceptional panellists John Connolly, Courtney Wylie and Ben Kim explored product […]

November 16

How to scale (2 of 5) – Product team structure

Welcome to the second part of my ‘How to scale’ series (you can find part 1 here). One of the first objectives when thinking about structuring your product teams is to ensure that Product is separated from Core engineering.  The core engineering team can then focus on creating architecture that can scale, and services that can […]

November 09

How to scale (1 of 5) – the journey from garage band to Glastonbury

“Software ends up being shaped by the structure of the organisation that develops it” Conway’s Law One of the most animated discussions I often have with founders, CEOs and other product leaders is how to structure product teams when a company grows.  While I think this is incredibly important (as Conway noted) I feel it misses […]

November 01

Product leadership part 2 – getting things done

“Actual productivity = potential productivity – coordination & motivation loss” Rich Kalgradd However, productivity is not the most important factor in team or company success.  Like running a race, you will not win by running the fastest in the wrong direction.  If you have chosen the right direction, .e., made a good decision about what […]

November 01

What does a product leader do?

Product leaders delight customers in hard-to-copy, margin-enhancing ways.  Gibson Biddle, VP Product Netflix   In my experience product leaders (PL, may also be called product owner or managers) lead the teams that build amazing experiences for customers.  PL’s understand existing and target customers, the companies strategic context and then translate this into a prioritised list of […]

September 28

What you could learn from ‘Thinking fast and slow’ by Daniel Kahneman (2012, 300 pages)

What is intuition?  How do humans think?  Are humans rational or irrational and can we predict them? In the past economist built models that assumed that human beings are perfectly rational (what behavioural scientists joking refer to as ‘Homo Economicus’).  Daniel Kahneman, a Noble Prize-winning author, showed that Homo Economicus does not exist and that […]

September 14

What you could learn from ‘Drive’ by Daniel Pink (2009, 208 pages)

    You can buy ‘Drive’ here on Amazon UK (all proceeds go to site upkeep and any extra go to veteran charities).

How to scale product teams

One of the most contentious discussions I have with founders, CEOs and CPOs is how to structure product teams when a company grows.  While I think this is important, I think it misses the wider point. Four things break when you get bigger, People, Process, Technology and Culture.  Each of these will break at different […]

August 24

Intuition in decision making, lessons learnt from the British Army

In 2015 I wrote a dissertation on military decision-making to complete my MBA.  You can find the executive summary below, and the full dissertation at the link at the bottom of the page. This dissertation was designed to be an independent analysis, and should not be seen as a critique of the military (in which […]