“Learn to ski on piste before you ski off-piste” Army Ski Instructor   One of the biggest problems I face when teaching and coaching is that people often try to do too much too soon.  Without a mastery of the basics I find some of the following problems occur: Paralysis of decision-making.  When someone is […]

I try to read a book a week.  In 2017 I only managed to read 21, well short of my goal.  To be fair in 2017 I left McKinsey to put myself through a Coding Boot Camp and built a bank. Of the 21 books I did read, these are my top five: How Google […]

Customers are changing.  Brands and companies have repeatedly experienced shifts from consumption to participation.   Many products are now co-created with customers, be it choosing the fabric and colours on your next pair of trainers, or curating and sharing playlists on Spotify. Tim Brown in his book ‘Change by Design’ suggest that companies need to adapt by focusing […]

Why do people dedicate their lives to work? Autonomy Mastery Purpose   You can buy Drive here on Amazon UK (all proceeds go to site upkeep, with any extra going to veteran charities).

We all know there are different types of problems.  Noble prize winners in physics solve different problems to firefighters rescuing people from a burning building.  David Snowdon attempted to categorise problems into four types of simple, complicated, complex and chaotic. Leaders need to adjust their approach based on the problem they face.  The first thing […]