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Author Archives: Max
August
16
Leadership hack 025 – quantative data tells you what, qualitative tells you why
posted by Max
We now have access to too much information rather than too little. Making great decisions requires an understanding of the limitations of data and the importance of analysis and dialogue. Modern digital products have no little limits on data you can collect. Here are a few examples: How quickly a user moves a slider when selecting a loan size […]
Leadership hack 025 – quantative data tells you what, qualitative tells you why
posted by Max
We now live in an age where the problem is we have too much information rather than too little. Modern digital products have very little limits in what data you can collect. Here are a few examples: Where a user’s cursor is and how quickly it moves around the screen How quickly a user enters […]
August
09
Leadership hack 024 – is getting better more important than getting work done?
posted by Max
“Improving daily work is even more important than doing daily work” Gene Kim You never have enough time and resources, so you throw everything at the task at hand – getting the product shipped or the problem fixed. We have all been there. It is very, very easy to focus relentlessly on getting your work […]
August
03
Leadership hack 024 – balancing discovery and delivery
posted by Max
“Improving daily work is even more important than doing daily work” Gene Kim It is very, very easy to focus relentlessly on what you are trying to accomplish. Time and resource constraints conspire you to throw everything at getting the task done, the product shipped or the problem fixed. Attack the constraints. A constraint is […]
August
03
What you could learn from Scrum 101 by Lowe, Wyllie and Vara (2017, 126 pages)
posted by Max
Scrum 101 is a refreshingly clear, helpful guide to Scrum. The book starts by explaining the Agile manifesto and principles directly and thankfully will little interpretation. The book then situates Scrum within Agile by describing it as a framework for achieving the values and goal of Agile (a great description). The book also outlines the […]
August
02
Leadership hack 027 – as a leader you need to change when the problem changes
posted by Max
We all know there are different types of problems. Noble prize winners in physics solve different problems to firefighters rescuing people from a burning building. David Snowdon attempted to categorise problems into four types of simple, complicated, complex and chaotic. Leaders need to adjust their approach based on the problem they face. The first thing […]
July
30
What you could learn from ‘Agile at Scale’ this months HBR (May/Jun 18)
posted by Max
In brief analysis of the top articles in the most recent Harvard Business Review.
July
27
What you could learn from ‘Agile at Scale’ this months HBR (May/Jun 18)
posted by Max
In brief analysis of the top articles in the most recent Harvard Business Review.
July
27
Leadership hack 023 – setting team norms
posted by Max
Consistency has been shown again and again to be an important facet of leadership (see Google’s Project Oxygen and the CEO Next Door). Agreeing on a set of team norms can have several potential advantages: Consistency aa Here are some norms my teams have created in the past: The customer is always right, everyone […]
July
26
Leadership hack 023 – setting team norms helps your team perform after the honeymoon has ended
posted by Max
Building great teams is notoriously difficult. Setting an agreed list of team norms can help teams become more productive faster. Teams take time and investment to become high-performing (see here). The most challenging phase is what Tuckman called the ‘storming’ phase. Once the team has formed and after the honeymoon period is over, team members soon get […]
July
23
What you could learn from ‘Beyond Measure’ by Margaret Heffernan (2015, 100 pages)
posted by Max
Creating a culture that allows constructive conflict to flourish will lead to better solutions, more value for customers and more value for your business. In her book ‘Beyond Measure’ Margaret Hefferman suggest that there are many small changes to improve your company’s culture. Difference makes a difference. Teams need to include people with differences in […]
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