We all do it. Someone questions the work that you have just completed or your thoughts on a topic or problem, and you feel the threatened. You roll our eyes, become defensive or even worse, passive-aggressive. Deep inside you know that your response is unhelpful, and does nothing to solve the problems you face or […]
Tag Archives: System 1 and System 2
June
06
What could you learn from ‘Decisive’ by Chip and Dan Heath (2014, 252 pages)
posted by Max
You make thousands of decisions each day. Some are more important than others. Research by many academics (for example, Daniel Kahneman, Gary Klein and Amos Tversky) has shown that the way you think, and your emotional state, play an enormous role in your decision-making ability. In their latest book,’Decisive’ Chip and dan Heath argue there four reasons […]
April
12
What can you learn from ‘Nudge’ by Cass Sunstein & Richard Thaler (2009, 312 pages)
posted by Max
In their book ‘Nudge’, Thaler and Sunstein are among the first to set out the arguments for using behavioural insights to change (‘nudge’) people’s behaviour. By changing the context of a decision, they argue it is possible to reduce unhealthy or undesirable decisions. Their main arguments stem from making sure that choices are presented in […]
April
12
What you can learn from ‘The Heart of Change’ by John Kotter (2012, 208 pages)
posted by Max
In The Heart of Change, John Kotter outlines his eight steps to make change stick. This is a good, short read, with a strong research foundation. As with much recent work on change, Kotter argues that you must appeal to feeling and emotions. In short, he argues that you must help people see, feel and […]
April
07
What you could learn from ‘Switch: How to change things when change is hard’ by Chip and Dan Heath (2011, 320 pages)
posted by Max
getting better every day 