Much has been written about how to build and maintain high-performing teams (see here and here). What is less well covered is how to bring on new members into a high-performing team. When someone new joins the team, you are probably thinking about the following: Getting them up to speed as quickly as possible Making the experience great so […]
Tag Archives: onboarding
What you could learn from ‘The Elements of Onboarding’ by Samuel Hulick (2015, 123 pages)
posted by Max
Customer onboarding is the hardest step for companies to do well. Samuel Hulick’s book ‘The Elements of Onboarding’ breaks down the challenge into 14 concise and readable chapters.